Refund Policy
Refund Policy
Welcome to our refund policy. We value your satisfaction and aim to support your goals with our digital products. Here’s a straightforward guide on our refund practices:
Refund Eligibility
1. Non-Refundable Products: Our products are digital and non-tangible. Once your order is confirmed and the product is sent, it cannot be refunded.
1.1 Exceptions:
Faulty Digital Downloads: Under the Consumer Rights Act, if the digital product is faulty, you may be eligible for a refund.
Technical Issues: If you encounter a technical problem we cannot solve, or the product was misrepresented, you can request a refund within 60 days of purchase.
2. Technical Problems Defined
Non-delivery: If you do not receive the product via email, please contact us.
Major Defects: If our product has unexpected errors, report these to our technical support.
Product Misdescription: If the product does not match its description, report this within 14 days of purchase with clear evidence.
3. Compatibility
Third-party Software: Our product descriptions specify compatibility. We do not refund items due to incompatibility with third-party software not listed in our descriptions.
4. Non-refundable Situations
Change of mind.
Accidental purchase.
Lack of expertise to use the product.
5. Your Responsibility
By purchasing, you acknowledge you have read and understood this refund policy.
This policy is accessible publicly on our website. Purchasing from us means you accept these terms.
6. Table Summary
Condition | Refund Eligible? |
Product is digital and sent | No |
Faulty digital download | Yes |
Unsolvable technical issue | Yes |
Misrepresentation within 60 days | Yes |
Non-delivery or major defect reported | Yes |
Misdescription reported within 14 days | Yes |
Incompatibility with unspecified software | No |